Customer Survey
Patient satisfaction assessment management
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Top 5 Performers — Overall
Leaderboard Scoring Weights
Confirmed Sessions
Sessions with CONFIRMED status (positive effect)
%
Rescheduled Sessions
Sessions with RESCHEDULED status (negative effect)
%
Cancelled Sessions
Fewer cancellations = higher score (negative effect)
%
Avg Satisfaction Score
Average patient satisfaction rating out of 6 (positive effect)
%